Accounts and Payment

Yes - we can prepare an invoice for you. Fill in the form here or reach out to our support team. You can contact us via the chat button at the bottom of your screen or at support@psychwire.com.

We provide discounts for groups over 10. For more information, please fill out the form found on our organizations page and one of the team will be in contact with a customized quote.

You can also contact us via email support@psychwire.com for group and organizational rates.

We accept the following payment options:

• Payment via bank (Local or International wire transfer)

• Credit or Debit card payment - Visa, MasterCard, and American Express

• Google Pay

• Apple Pay

If you would like to make a payment through your bank, we can provide you with an invoice. Please fill out the form found here and one of the team will send you an invoice directly.

We understand that plans can change. If you need to cancel your registration, you may be eligible for a refund of your course fee - minus any applicable credit card fees, surcharges, or the retail value of any included textbooks or materials.

To qualify for a refund:

• You’ve accessed no more than 20% of the course content (as recorded in our learning system), and

• You submit your refund request within 7 calendar days of your registration date

Please note: Refunds or credits cannot be issued after this 7-day period.

Need flexibility?

If you're experiencing extenuating circumstances, reach out to our support team. In many cases, we can offer a deferral to a future course intake.

Course changes or cancellations

• If we delay a course start date, we’ll notify you via email and give you the option to request a refund.

• If a course is cancelled, all participants will receive a full refund automatically.

How to request a refund:

Submit your request in writing via the this form on our website.

For questions or help:

• Chat with us using the icon in the bottom right corner of our site

• Or email: support@psychwire.com